CHECKOUT

Information Collection and Use

UltraLab Nutrition, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others. UltraLab Nutrition, Inc. collects information from our users at several different points on our website.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. To learn more about SSL, follow this link http://www.verisign.com/site/ssl.html. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

If you have any questions about the security at our website, you can send an email to security@ultralab.com

Order

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our Sweepstakes, Contests or monthly Drawings that take place. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Special Offers

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Choice/Opt-Out

Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an 'opt-out' mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by sending an email to us at unsubscribe@ultralab.com.

UltraLab Nutrition, Inc. Spam Policy

UltraLab Nutrition, Inc. prohibits the sending of unsolicited mass emails or Spam, via e-mail, Usenet, IRC, Chat, or any other form. Any UltraLab Nutrition, Inc. entity using spamming techniques for soliciting referrals will be terminated immediately!

You agree not to hold UltraLab Nutrition, Inc. liable for any loss or damage of any sort incurred as the result of any dealings or as the result of the content provided by partners or advertisers through UltraLab Nutrition, Inc. or it’s partners. By becoming a VIP member or a member of its partners and taking advantage of discounts and promotions directed to UltraLab Nutrition, Inc. VIP members by our advertisers or ourselves, You are authorizing the advertiser to share information with UltraLab Nutrition, Inc. or partners about the promotions (contests, events, etc.), products or services that you obtained from them.

If you register for a contest or place an entry at an event (or similar) and you receive an email from UltraLab Nutrition, Inc. that is unexpected, then you are able to 'Opt-out' and you will never receive another unsolicited email that is associated with the information that you provided for that particular contest or event. All UltraLab Nutrition, Inc. originating email distributions (VIP Discounts, Newsletters, Partner Promotions, Contest Announcements, or similar business solicitations) will accommodate an unsubcribe option.

What is SPAM?

SPAM is emailing ANYONE, in bulk or by single mailing, about Ticket Retriever, who has not specifically requested the information directly from you. It also involves posting off topic at any newsgroup or chat. Any SPAM complaint regarding an UltraLab Nutrition, Inc. Entity, or Affiliate is cause for immediate termination. This is a very serious matter. DO NOT send email to anyone who has not made a specific request for UltraLab Nutrition, Inc. or its partner’s information. Sending bulk or single email to those who you are not acquainted with, and who have not opted-in to receive the information is considered SPAM. However, you may tell your friends, family, and business acquaintances that know you and are likely, or could reasonably be expecting your email.

Limitation of Liability

NEITHER ULTRALAB NUTRITION, INC. NOR ANY OF ITS PARTNERS, MEMBERS, SUBSIDIARIES, AFFILIATES, SERVICE PROVIDERS, LICENSERS, OFFICERS, DIRECTORS OR EMPLOYEES SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT RESULTING FROM THE USE OR THE INABILITY TO USE THE ULTRALAB NUTRITION, INC. VIP MEMBERSHIP PROGRAM. FURTHER, ULTRALAB NUTRITION, INC. NOR ANY OF ITS PARTNERS, MEMBERS, SUBSIDIARIES, AFFILIATES, SERVICE PROVIDERS, LICENSERS, OFFICERS, DIRECTORS OR EMPLOYEES SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE VIP MEMBERSHIP SERVICE OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF USER'S TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLE, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NEITHER ULTRALAB NUTRITION, INC. NOR ANY OF ITS PARTNERS, MEMBERS, SUBSIDIARIES, AFFILIATES, SERVICE PROVIDERS, LICENSERS, OFFICERS, DIRECTORS OR EMPLOYEES SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO BREACH OF SECURITY, HACKERS, INDUSTRIAL SABOTAGE ETC.

MEMBER UNDERSTANDS AND EXPRESSLY AGREES THAT USE OF THE MEMBERSHIP SERVICES OF ULTRALAB NUTRITION, INC. IS AT USER'S SOLE RISK. IT IS THE VIP MEMBERS INDIVIDUAL RESPONSIBILITY TO COMPLY WITH THEIR LOCAL LAWS AND REGULATIONS THAT MAY AFFECT THEIR MEMBERSHIP. THE MEMBERSHIP SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ULTRALAB NUTRITION, INC. DISCLAIMS ALL GUARENTEES OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. IF YOU ARE DISSATISFIED WITH THE ULTRALAB NUTRITION, INC. SERVICE OR PROMOTIONS AVAILABLE THROUGH THE VIP SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO CANCEL YOUR MEMBERSHIP IN ULTRALAB NUTRITION, INC. OR ITS PARTNERS.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Contacting the Web Site If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
info@ultralab.com

Information Collection and Use

UltraLab Nutrition, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others. UltraLab Nutrition, Inc. collects information from our users at several different points on our website.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. To learn more about SSL, follow this link http://www.verisign.com/site/ssl.html. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

If you have any questions about the security at our website, you can send an email to security@ultralab.com

Order

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our Sweepstakes, Contests or monthly Drawings that take place. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Special Offers

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Choice/Opt-Out

Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an 'opt-out' mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by sending an email to us at unsubscribe@ultralab.com.

UltraLab Nutrition, Inc. Spam Policy

UltraLab Nutrition, Inc. prohibits the sending of unsolicited mass emails or Spam, via e-mail, Usenet, IRC, Chat, or any other form. Any UltraLab Nutrition, Inc. entity using spamming techniques for soliciting referrals will be terminated immediately!

You agree not to hold UltraLab Nutrition, Inc. liable for any loss or damage of any sort incurred as the result of any dealings or as the result of the content provided by partners or advertisers through UltraLab Nutrition, Inc. or it’s partners. By becoming a VIP member or a member of its partners and taking advantage of discounts and promotions directed to UltraLab Nutrition, Inc. VIP members by our advertisers or ourselves, You are authorizing the advertiser to share information with UltraLab Nutrition, Inc. or partners about the promotions (contests, events, etc.), products or services that you obtained from them.

If you register for a contest or place an entry at an event (or similar) and you receive an email from UltraLab Nutrition, Inc. that is unexpected, then you are able to 'Opt-out' and you will never receive another unsolicited email that is associated with the information that you provided for that particular contest or event. All UltraLab Nutrition, Inc. originating email distributions (VIP Discounts, Newsletters, Partner Promotions, Contest Announcements, or similar business solicitations) will accommodate an unsubcribe option.

What is SPAM?

SPAM is emailing ANYONE, in bulk or by single mailing, about Ticket Retriever, who has not specifically requested the information directly from you. It also involves posting off topic at any newsgroup or chat. Any SPAM complaint regarding an UltraLab Nutrition, Inc. Entity, or Affiliate is cause for immediate termination. This is a very serious matter. DO NOT send email to anyone who has not made a specific request for UltraLab Nutrition, Inc. or its partner’s information. Sending bulk or single email to those who you are not acquainted with, and who have not opted-in to receive the information is considered SPAM. However, you may tell your friends, family, and business acquaintances that know you and are likely, or could reasonably be expecting your email.

Limitation of Liability

NEITHER ULTRALAB NUTRITION, INC. NOR ANY OF ITS PARTNERS, MEMBERS, SUBSIDIARIES, AFFILIATES, SERVICE PROVIDERS, LICENSERS, OFFICERS, DIRECTORS OR EMPLOYEES SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT RESULTING FROM THE USE OR THE INABILITY TO USE THE ULTRALAB NUTRITION, INC. VIP MEMBERSHIP PROGRAM. FURTHER, ULTRALAB NUTRITION, INC. NOR ANY OF ITS PARTNERS, MEMBERS, SUBSIDIARIES, AFFILIATES, SERVICE PROVIDERS, LICENSERS, OFFICERS, DIRECTORS OR EMPLOYEES SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE VIP MEMBERSHIP SERVICE OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF USER'S TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLE, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NEITHER ULTRALAB NUTRITION, INC. NOR ANY OF ITS PARTNERS, MEMBERS, SUBSIDIARIES, AFFILIATES, SERVICE PROVIDERS, LICENSERS, OFFICERS, DIRECTORS OR EMPLOYEES SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO BREACH OF SECURITY, HACKERS, INDUSTRIAL SABOTAGE ETC.

MEMBER UNDERSTANDS AND EXPRESSLY AGREES THAT USE OF THE MEMBERSHIP SERVICES OF ULTRALAB NUTRITION, INC. IS AT USER'S SOLE RISK. IT IS THE VIP MEMBERS INDIVIDUAL RESPONSIBILITY TO COMPLY WITH THEIR LOCAL LAWS AND REGULATIONS THAT MAY AFFECT THEIR MEMBERSHIP. THE MEMBERSHIP SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ULTRALAB NUTRITION, INC. DISCLAIMS ALL GUARENTEES OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. IF YOU ARE DISSATISFIED WITH THE ULTRALAB NUTRITION, INC. SERVICE OR PROMOTIONS AVAILABLE THROUGH THE VIP SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO CANCEL YOUR MEMBERSHIP IN ULTRALAB NUTRITION, INC. OR ITS PARTNERS.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Contacting the Web Site If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
info@ultralab.com